Information We May Collect

We may collect basic personal information when you voluntarily submit it through this website.

• Full name
• Phone number
• Email address
• Preferred chamber or location
• Preferred appointment date
• Message or inquiry details
• Basic eye concern or reason for appointment
• Any information you choose to provide through a contact or appointment form

We do not ask visitors to submit unnecessary personal information through this website.

Information Related to Appointment Requests

When you submit an appointment request, the information may be used to contact you, understand your preferred visit location, coordinate appointment communication, and provide administrative support.

Submitting information through the website does not guarantee appointment confirmation. The chamber team or authorized representative may contact you to confirm availability, schedule, and visit details.

How We Use Your Information

Information submitted through this website may be used for the following purposes:

• Responding to inquiries
• Supporting appointment communication
• Contacting patients or visitors when needed
• Confirming preferred chamber or location
• Improving website experience and usability
• Maintaining website security and performance
• Handling administrative or technical website matters

Your submitted information will not be used for unrelated commercial purposes.

No Sale of Personal Information

We do not sell, rent, trade, or commercially share personal information submitted through this website.

Personal information may only be used for website communication, appointment support, administrative purposes, or where required by law.

Sharing of Information

Personal information may be shared only when reasonably necessary with:

• Authorized website administrators
• Chamber or appointment support personnel
• Technical service providers who maintain the website
• Hosting, form, email, security, or analytics service providers
• Legal or regulatory authorities, if required by applicable law

Any such sharing is limited to the purpose for which the information is needed.

Cookies and Website Analytics

This website may use cookies, analytics tools, tracking technologies, or similar services to understand visitor activity, improve website performance, monitor traffic, and enhance user experience.

These tools may collect technical information such as browser type, device type, pages visited, approximate location, visit duration, and traffic source.

Visitors may disable or control cookies through their browser settings. Some website features may not work properly if cookies are disabled.

Third-Party Services

This website may use third-party services such as hosting platforms, contact forms, Google Analytics, Google Tag Manager, Meta Pixel, embedded maps, social media links, video platforms, security tools, or similar technologies.

These third-party services may process limited technical or usage information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms.

External Links

This website may include links to external websites, hospitals, professional profiles, academic resources, social media pages, video platforms, or other third-party resources.

Once you leave this website and visit another platform, your activity is governed by that external platform’s privacy policy. We are not responsible for how external websites collect, use, or protect your information.

Data Security

We take reasonable steps to protect information submitted through this website.

However, no website, form, email, hosting system, or online transmission method can be guaranteed to be completely secure. Visitors should avoid submitting highly confidential, urgent, or unnecessary sensitive information through general website forms.

Data Retention

Information submitted through the website may be retained only as long as reasonably necessary for communication, appointment support, administrative purposes, website improvement, legal compliance, or record-keeping.

When information is no longer needed, it may be deleted, archived, or securely removed where practical.

User Rights

You may request correction, update, or deletion of personal information you have submitted through this website.

Some information may need to be retained where required for administrative, legal, security, or communication record purposes.

To make a request, please contact the website administrator using the contact email provided below.

Children’s Privacy

This website is intended for general users seeking information about eye-care services and appointment communication.

Children should not submit personal information through this website without the consent and guidance of a parent or legal guardian.

For pediatric retina or ROP-related inquiries, parents or legal guardians should submit appointment information on behalf of the child.

Email, Phone, and Form Communication

By submitting your contact details through this website, you agree that the website administrator, chamber team, or authorized support personnel may contact you by phone, email, SMS, or other appropriate communication methods for inquiry or appointment-related purposes.

You should ensure that the information you submit is accurate and up to date.

Social Media Interaction

If you interact with linked social media pages or external platforms, your activity may be governed by the privacy policies of those platforms.

This website is not responsible for how third-party social media platforms collect, use, display, or store your information.

Relationship With Other Website Policies

This Privacy Policy explains how visitor information may be collected and handled.

For website usage rules, please review the separate Terms of Use page.

For limitations of website-based medical information, please review the separate Medical Disclaimer page.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect website updates, operational changes, service changes, or legal requirements.

Any updated version will be posted on this page. Continued use of the website after updates are published means you accept the revised Privacy Policy.

Contact Information

For questions about this Privacy Policy, submitted information, or website privacy practices, please contact: